Cancellation Policy

CANCELLATIONS We understand sometimes you need to change or reschedule your appointment. To ensure the time of our professionals is respected we require that you provide us with a 24-hour notification for all appointments. For cancellations made more than 24 hours before the appointment, the purchased credit(s) will be replenished in the guest's account. Cancellations with at least 12 hour notice will result in a charge of 50% of the scheduled treatment. A "no-show", a request for a same day change, and any appointment canceled without proper notification (late cancellation) will result in a charge of 100% of the scheduled treatment. In the event that a same day change can be accommodated, it does not change The Stretch Spa, LLC's policy and should not create an expectation with the customer that The Stretch Spa, LLC can make such an accommodation again. All sales are final. The Stretch Spa, LLC accepts Visa, MasterCard, Discover, Gift Cards, and Gift Certificates. At The Stretch Spa, we are passionate about giving back and promoting well-being. In line with this commitment, we are pleased to announce that any late cancellation/no-show sessions will be 50% donated to Los Alamitos Dog Rescue organization. By doing so, we aim to give back to the community and support a cause that is close to our hearts. We encourage our clients to follow us online to learn more about this initiative and the positive impact it is making. Stay connected with us online to discover more about our initiatives. Do Good, Feel Good!

Contact Details

• 3569 Katella Avenue, Los Alamitos, CA, USA

  562-202-0808

  concierge@thestretchspa.com